We want to compliment your fine sales and installation team. They are outstanding. Carlos, your sales rep., was highly informative. We reviewed our needs and we ultimately chose the Trane XV-18 variable speed system. Carlos did not try to up sell us with things that we did not need but he did help us choose the correct upgraded filter and UV light that we wanted. We told Carlos that our research indicated that the quality of the installation of the unit was at least as important as the unit itself, and Carlos agreed. Carlos pointed out that new proper sized duct work and copper wiring would be required for a correct installation, and that we needed to add two more returns. We asked if more returns were needed and Carlos said that would not be cost effective. That was great to hear. Carlos assured us that the installation team of Willie and Gary, both lead installers, would be used. They were both superb. They came on time and worked for 12 and 1/2 hours. It was a 93 degree day so the heat in the attic was intense. We kept telling them to take a break but they continued to work up there in what must have been 130+ temperatures. They were amazing! They were neat and cleaned up any mess they made. They patiently answered all of our many questions and gave us helpful tips. They were truly professional in all respects. We also note that Stacy, Angie and Karen of your office staff were each courteous, accommodating and efficient. They helped things to go smoothly. Carlos, Gary, Stacy, Angie, Willie and Karen are each great assets to your company. We would be comfortable recommending that team of people to anyone! Ken and Kathy Luban
Finally, don't underestimate the thermostat as a potential reason why your furnace is not working. Everything on the heating unit itself may function perfectly, but your home still will not heat right if the console you use to set the temperature doesn't communicate your input. A faulty thermostat can either be due to the wall unit itself, or the wiring that connects it to your furnace. Average thermostat repair costs are between $108 and $282, including labor. Replacement costs, of course, depend on the thermostat you choose. Visit our thermostat repair cost guide to learn more about this type of issue.
We’ve proudly represented the very best Atlanta has to offer in superior service for 50 years. In that time, we’ve accumulated all it takes and more to bring you the best emergency heating and air conditioning repair services possible. Story after story, we deliver smiles! If you’re looking for a reliable company that provides 24-hour AC repair, don’t hesitate to contact us right away—770-913-6412!

Before calling to schedule your appointment, it may be helpful to familiarize yourself with the air conditioning equipment that you have. Make sure you know at least the brand name, the model and the approximate age of the system, as well as any warranties that may be in effect—and read through our AC FAQ to see if any of your symptoms sound familiar.
Replacing a capacitor is easy. Just take a photo of the wires before disconnecting anything (you may need a reference later on). Then discharge the stored energy in the old capacitor (Photo 4). Use needle-nose pliers to pluck one wire at a time from the old capacitor and snap it onto the corresponding tab of the new capacitor. The female crimp connectors should snap tightly onto the capacitor tabs. Wiggle each connector to see if it’s tight. If it’s not, remove the connector and bend the rounded edges of it so it makes a tighter fit on the tab. When you’ve swapped all the wires, secure the new capacitor (Photo 5).
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